Mapping ISR Analysis Workflows for Trust Measurement
Full traceability of human-AI authority delegation across 47 analysis steps.
The Challenge
An intelligence analysis unit deployed AI-assisted tools across their ISR workflow but had no visibility into where analysts delegated authority to the AI or how trust levels varied by task type and experience level.
The Approach
H-Synth extracted the unit's documented analysis SOP, then modeled the practiced workflow through observer studies. Trust in Automation and Authority Declaration instruments were attached to each decision point. Variant comparison surfaced 12 steps where practiced authority delegation diverged from doctrine.
The Results
The unit gained a quantified trust profile for every workflow step, identified 3 high-risk authority gaps, and updated their SOP to reflect actual practice — creating a living document that matches reality.